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(More customer reviews)I don't normally provide reviews for items, but had such a disappointing experience with this product and Amazon that I just had to write about it. My wife and I were looking for an inexpensive mountain bike as a birthday present for our oldest granddaughter (she just turned 14). We found the Huffy 26-Inch Ladies DS-3 Dual Suspension bike and it looked like it fit the bill. We ordered it from Amazon with 5-7 business day shipping on the 26th of May. It arrived on June 6th, the day after our daughter's birthday party (I would chosen faster shipping, but the cost was exorbitant, and given that Amazon HQ's is in Seattle, I didn't expect it to be shipped from the East Coast!). At any rate, it was dumped on our driveway, so that my wife when she arrived home, had to lift the heavy box and move it out of the way. The box was torn, and had parts sticking out of the box, although not too much. When I had time a couple of days later to put the bicycle together, I was able to open the box and take out the components (there were various subassemblies that had already been put together), and it appearred that there was no significant damage, although there were small scratches on various components, and the parts were all very dusty. With all the sub-assemblies out, I started to look them over and was looking for the assembly instructions. There were none! I checked the box and packaging thoroughly. Still no instructions or owner manual. I contacted Amazon by phone. The person on the other end of the line told me that I could return the item. The box was apart, the present was already late, this was not the answer I wanted, and I was not willing to wait for another 2 weeks to receive an item that shouldn't have arrived the way it did. Moreover, all I wanted was instruction on how to put the bicycle together. I was eventually able to slowly figure out how the components went together with a largely unhelpful instruction guide that I managed to find on the Huffy website. I did take the bicycle over to my daughters house and my granddaughter is supposedly riding it, but I have no idea how well it will hold up.
All in all this was this was not a very pleasant experience either with Amazon, or Huffy. While my granddaughter is riding the bike, I wouldn't not recommend purchasing a bike from Huffy or through Amazon, based on my experience.
Click Here to see more reviews about: Huffy 26-Inch Ladies DS-3 Dual Suspension Bike (Amethyst)
Huffy DS-3 26 inch bike is Amethyst in color with hi-ten steel frame, Kolo suspension fork and linear pull brakes. Tires are 26" x 1.95" knobby. Extras are quick seat release and krayton grips.
Click here for more information about Huffy 26-Inch Ladies DS-3 Dual Suspension Bike (Amethyst)
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